You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Home > Adagio Teas > Orders > Duplicate Orders
Duplicate Orders
Happy to help you with duplicate orders!

If we received two orders within a short time frame, they will be placed on hold waiting for further action. 

To confirm both of your orders, please log in and go to My Account > My Orders. From there, you will have the option to click 'COMBINE ORDERS'. You may click it next to either order. Then the orders will be combined and shipped in one package. 

If you did not intend to place two orders, click 'CANCEL' next to the order you do not want. This will refund your card and release the other order to be processed and shipped. Please allow at least three business days for your refund to show on your payment method.
Feedback
0 out of 0 found this helpful

scroll to top icon