When filling out the return form online, you are able to choose whether you'd like to receive a gift certificate, replacement, or refund back to your card (or Paypal, ApplePay, etc account). 

Refund Timing
Please note that some refunds may take up to three business days to process, depending on your bank or card institution.

Store Credit
Store credit arrives in your inbox immediately in the form of a gift certificate after your return is processed.

No Direct Exchanges
Additionally, replacements can only be provided for the same item. If you'd like to exchange items, please request store credit to use when placing a new order. It will arrive instantly in your email in the form of a gift certificate.