If an item arrives damaged, please email us with your order number, and photos of the damaged item and shipping box. This is the fastest option to get a replacement on the road.

Or, if you prefer, you may initiate the return process via the returns and claims section of your account page. Please indicate that the item was damaged and that you'd like a replacement. We will provide a return label, and once the damaged item is received, will gladly ship you a replacement.