We've got a few easy recommendations to prevent leaking.

1. Blot the Nest
The nest is the component that the globe and carafe attach to. If you're noticing leaking, remember to blot the top and bottom of the nest where the globe and carafe attach. This component can collect condensation between steeps and cause leaking.

2. Use Correct Amount of Tea
The globe may leak water out of the top where it connects to the arm, or it may leak when depositing water into the carafe. Both are caused by using too much tea.

For the best flavor, we recommend using 2.5g to 5g of tea per infusion. More than 5g may cause the globe to overflow during infusion. More than 3g of lighter varieties may cause these problems as well.

For most teas, approximately 3g is 1 teaspoon, and lighter varieties are 1.5g per teaspoon are recommended. 

If you do not want to weigh out your tea, please consider our Teforia-ready portions.

3. Press Start Button on Teforia for Multiple Infusions
Users should press the leaf icon on the Teforia unit for each steep following the initial steep. The unit will know this is a "re-infusion" and use different settings. Using the chip or re-infusing from the app can cause the spray.

4. Empty Globe after Last Infusion
When the tea leaves (or fruit pieces) are left in the globe too long, it can cause the mesh to clog, leading to leaking and the globe not emptying during infusions. This is due to tannins and sugars clogging the component.

To resolve this, please remember to remove tea leaves as soon as possible after the last infusion. Also, occasionally deep clean the globe. There are two recommended methods for this. 1. Let the globe sit in a citric acid solution overnight, then rinse in the morning and use as usual. And/or 2. Use a toothbrush and baking soda to scrub the mesh, then rinse and use as usual.