If your Teforia is not pulling water through the machine properly, there are a few easy things to try.

1. Distilled, Reverse Osmosis, and Zerowater must not be used and will cause functionality issues. The Teforia requires water with mineral content. Please switch to spring or filtered water.

2. Make sure water tank is seated as in this video, time stamp 0:59 for how to press in the water tank properly.

3. Remove the water filter to see if that resolves the issue. If this does resolve the issue, please replace your water filter with a new one. The water filter should be replaced every 2-3 months, or after 100L of water passing through.

If these steps do not fix the issue, please email us, we'll be glad to assist!